INITIAL ONBOARDING (The "Deep Audit")
Performed once upon contract signing to establish a baseline and create the homeowner dashboard.
- Homeowner dashboard (HomeZada) to monitor maintenance schedules, five-year cost forecasts, home value, home inventory, and other features.
- Perform a professional inspection based on the date of the last inspection and the Owner's willingness to pay inspection fees.
- Asset Tagging: Locate, photograph, and catalog all major mechanical, electrical, and plumbing (MEP) assets (Make, Model, Serial Number, Age). (HomeZada)
- Emergency Mapping: Label all main utility shut-offs (Water, Gas, Electrical) and distribute a digital map to the owner. Optional depending on the professional inspector services.
- Warranty Consolidation: Digitize all active warranties into the Client Portal. (HomeZada)
- Vendor Review: Audit existing service contracts (Pool, Landscaping, Pest) for scope gaps and pricing.
- Budgeting & Cost Control
- Annual maintenance budget development
- Reserve fund planning for major systems
- Transparent Financial Reporting
- Detailed monthly invoices with expense categorization
- Vendor payment processing and documentation
- Real-time expense tracking through a secure portal
- Annual financial summary and trend analysis
- Multi-year cost analysis and planning
- Tax documentation (1099s, expense reports)
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Owner or Renter?
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January: Winter Monitoring & Safety
Focus: Preventing freeze damage and indoor safety.- Freeze Protection: Test low-temperature alarms/sensors in mechanical rooms.
- Insulation Check: Inspect pipes in unconditioned spaces (attics/crawlspaces).
- Roof Monitoring: Monitor eaves for ice dam formation (if applicable).
- Pool Filter: Quarterly cleaning or cartridge replacement.
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February: Interior Systems Audit
Focus: Deep clean of interior mechanicals while outdoor work is limited.- Electrical Audit: Thermal scan of main breaker panels to identify "hot spots". - Aptus
- Appliance Service: Clean refrigerator condenser coils; descale dishwasher and ice makers.
- Water Quality: Whole-house filtration and water softener care check.
- Pest Control: Quarterly treatment, focus on interior/moisture. - Team Veterans Pest Control
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March: Early Spring "Wake-Up"
Focus: Managing water flow and preparing for rain.- Sump Pumps: "Bucket test" all pumps and backup batteries to ensure flood readiness.
- Gutters (Clean 1 of 4): Clear gutters/downspouts and verify water diversion away from the foundation. - HomeSmiles
- Hardscape: Inspect patios, driveways, and pool decks for frost heave or cracking.
- Windows: Full cleaning - HomeSmiles
- Windows: Inspect weather stripping and screens; install insect screens.
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April: Systems Start-Up & Exterior
Focus: HVAC transition and exterior envelope.- HVAC Tune-Up (1 of 2): AC Start-Up—clean condenser coils, check refrigerant, and test condensate lines. - Aptus
- Roof Inspection: Annual professional inspection, cleaning, and moss/salt removal.
- Exterior Power Wash: Power wash siding/surfaces to remove salt and prevent rot. - HomeSmiles
- Pool Opening: Seasonal opening (if applicable), including cover removal and system activation. - Freedom Pools
- Irrigation: De-winterize sprinkler system; test all zones for leaks.
- Pool Filter: Quarterly cleaning or cartridge replacement. - Freedom Pools
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May: Waterfront Marine Structures
Focus: Docks, lifts, and shoreline protection before peak boating season.- Dock Inspection (1 of 2): Semi-annual professional inspection plus pressure wash and hardware tightening.
- Boat Lift Service (1 of 2): Grease winch/sheaves, inspect cables, and adjust bunks.
- Seawall Inspection (1 of 2): Check for cracks/erosion and clear weep holes.
- Pest Control: Quarterly treatment focuses on exterior barriers.
- Dryer Vent Cleaning - HomeSmiles
- Water Heater Drain - HomeSmiles
- Range Hood Filter Cleaning - HomeSmiles
- Decking: Inspect wood/composite decks for loose boards or protruding nails.
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June: Summer Peak Load Prep
Focus: Humidity control and storm readiness.- Gutters (Clean 2 of 4): Seasonal cleaning to handle summer storms.
- Humidity Control: Monitor indoor humidity levels; adjust dehumidifiers/ERVs to prevent mold.
- Generator Service (1 of 2): Visual check of coolant/oil levels, anticipating summer storms.
- Pool Audit: Audit pool vendor performance; check pump timers and heater efficiency.
- AC Coil Cleaning - HomeSmiles
- Whole Home Soft Washing OR Solar Panel Cleaning - HomeSmiles
- P-Trap Cleaning - HomeSmiles
- Irrigation: Review programming and optimization for summer heat.
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July: Mid-Summer Maintenance
Focus: Pest intrusion and water features.- Pest Intrusion: Inspect foundation/eaves for wasp nests, termite tubes, or rodent entry.
- Pool Filter: Quarterly cleaning or cartridge replacement.
- Water Heater: Visual inspection for corrosion or pilot light issues.
- Safety: GFCI and AFCI outlet testing (bathrooms, kitchens, outdoor areas).
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August: Critical Liability Items
Focus: Fire hazards and waste systems.- Dryer Vent Cleaning: Professional snaking of vents to remove lint buildup (Major Fire Hazard).
- Septic/Sewer: Inspect septic tank levels or scope the main sewer line for root intrusion.
- Pest Control: Quarterly treatment focuses on termites/moisture.
- Landscape: Tree pruning and hazard removal.
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September: Early Fall Transition
Focus: Storm safety and system reliability.- Generator Service (2 of 2): Full load-bank test and oil/filter change by certified technician.
- Gutters (Clean 3 of 4): Pre-fall leaf drop cleaning.
- Exterior Paint: Exterior paint and sealant assessment.
- Driveways: Driveway cleaning and seal coating.
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October: Systems Shutdown & Heating
Focus: Sealing the envelope and preparing for heat.- HVAC Tune-Up (2 of 2): Heating Start-Up—inspect heat exchanger, test igniters, and calibrate gas pressure.
- Pool Closing: Seasonal winterizing (if applicable) to prevent cracked pipes.
- Irrigation Shutdown: Blow out sprinkler lines to prevent freezing.
- Spigots: Shut off and drain exterior hose bibs.
- Check backflow for possible freezing.
- Pool Filter: Quarterly cleaning or cartridge replacement.
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November: Late Fall Marine & Exterior
Focus: Finalizing exterior protection before winter.- Gutters (Clean 4 of 4): Final leaf removal after fall drop.
- Dock Inspection (2 of 2): Semi-annual inspection and securing for winter.
- Boat Lift Service (2 of 2): Semi-annual cable inspection and greasing.
- Seawall Inspection (2 of 2): Probe for erosion and clear weep holes.
- Fireplaces: Visual inspection of flues/dampers; schedule chimney sweep if needed.
- Pest Control: Quarterly treatment.
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December: Year-End Safety & Administration
Focus: Batteries, documentation, and budget.- Batteries: Annual battery replacement for smoke/CO detectors and smart locks.
- Lighting: Verification of all interior and exterior lighting.
- Trash Can/Recycle Can Cleaning - HomeSmiles
- Financials: Annual maintenance budget development and vendor cost negotiation.
- Geothermal: Check loop pressure and pump operation (if applicable).
24/7 Emergency Response for additional coordination fee plus vendor costs
- Pricing Onboarding:
- Monthly:
- Occupied (Homeowner) $1000
- Non-Occupied $2000
As Your Charleston Estate Manager, We Handle the Details So You Don’t Have To
Our Estate Management services are delivered through six integrated service areas, each designed to reduce owner involvement while increasing visibility, control, and asset protection.
Inspections & Preventative Maintenance
Preventative care is the foundation of our estate management model.
We implement a structured inspection and maintenance schedule to:
- Identify issues early
- Reduce emergency repairs
- Preserve property condition year-round
Maintenance is planned, documented, and tracked with long-term asset health in mind.
Project & Renovation Management
We manage home improvement projects of all sizes, serving as your on-site representative from planning through completion.
Services include:
- Scope development and vendor coordination
- On-site oversight and quality control
- Timeline and budget management
- Progress reporting and issue resolution
Whether addressing deferred maintenance or executing capital improvements, our role is to protect your interests and ensure work is completed correctly.
Vendor Management
We source, vet, and manage all third-party vendors on your behalf.
This includes:
- Establishing trusted vendor relationships
- Scheduling and supervising work
- Ensuring insurance, licensing, and standards are met
- Holding vendors accountable for quality and performance
Owners never need to manage contractors directly.
Asset Preservation
Your home is a significant investment. We manage it accordingly.
Our asset-focused approach includes:
- Maintenance history tracking
- System lifecycle awareness
- Strategic recommendations to preserve value and functionality
The goal is fewer surprises, better planning, and informed decision-making over time.

